This item is eligible for a refund/return only if you receive it broken. In such cases, we will need a photo And an unboxing video. Contact us immediately to assist you in the fastest way possible. When ordering bracelets, ensure you choose the correct size as we cannot refund, return, or exchange due to sizing issues. Customers are responsible for sending bracelets to our warehouse for resizing, with an additional fee for resizing and reshipping applicable. For custom size requests, please contact our customer service team.
